Toursim Information Officer

Overview

The Museum of the Highwood is seeking two (2) Tourism Information Officers for a period of 8 weeks, full-time, at an hourly rate of $19.00 per hour. This position is partially funded by the government of Canada through the Canada Summer Jobs Program.

As Tourism Information Officer, the chosen applicants will welcome guests to the Museum, and it will be their responsibility to provide a positive experience to all visitors, by giving accurate and up-to-date tourism information on High River and the surrounding area.

Eligibility:

This position is open to applicants between the ages of 15 and 30. Eligible applicants must meet the following criteria:

·         Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the job. The applicant may be 31 years old by the end of the job, so long as they were 30 when the job began.

·         Be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. This includes having a valid Social Insurance Number at the start of their summer job.

International students are not eligible participants. As the objective of the CSJ program is to support youth entering the Canadian labour market, the temporary nature of an international student’s time in Canada does not allow for a long-term connection to the labour market.

·         International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada.

·         Youth awaiting a refugee status ruling, as well as those who hold a temporary visitor visa, youth visa or work visa are ineligible.

Further details regarding eligibility can be found at:

https://www.canada.ca/en/employment-social-development/services/funding/canada-summer-jobs/manage-agreement/hire-youth.html

Expected Duties:

·         Welcome visitors to the Museum, and communicate with them in a polite, respectful manner.

·         Provide visitors with information on tourism in High River and the surrounding areas.

·         Assist in gift shop merchandising and transactions.

·         Organize, print, and maintain various printed materials pertaining to tourism in Alberta.

·         Record and tabulate visitor statistics.

·         Assist in daily cleaning of both the interior and exterior of the Museum property.

·         Manage end-of-day tasks, including cash out, occupancy checks, and securing the building.

·         Assisting with other Museum duties, including the Museum’s archives, collection, and exhibits.

Recommended Qualifications/Skills:

·         Customer service and verbal communication skills are necessary in this role.

·         Experience with point-of-sale systems in an asset.

·         The ability to work closely and collaboratively with others is a must.

·         Bilingual language skills – specifically French and Spanish – are an asset.

·         Merchandizing, restocking, and organizational skills.

·         Experience using the Microsoft Suite (Word, Excel, PowerPoint, etc.) or equivalent alternatives.

·         The ability to pivot from task to task quickly.

·         Knowledge of High River, the Highwood area, and southern Alberta in general.

·         A general interest in history and/or tourism.

The Museum of the Highwood offers equitable employment opportunities and welcomes diversity in the workplace. Applications for the Government of Canada’s job equality groups are encouraged, and all qualified candidates will receive equal and fair consideration.

Please submit your cover letter and resume to info@museumofthehighwood.com by May 11, 2026. Potential candidates will be contacted for an interview.