Director of Youth Programming and Operations

Overview

Location: Calgary, AB
Type: Full-time, on-site (Monday to Friday, 10:30am–6:30pm, with occasional flexibility for events)
Compensation: Commensurate with experience

🏡 About Us: YCC – Youth Centres of Calgary

YCC is a small non-profit guided by a simple but powerful vision to provide nourishment, inspiration, and opportunities to develop resilience in the lives of underserved youth aged 8-15. To this end we provide no-cost healthy meals and out-of-school activities including sports, music, reading, mentorship, and creative arts. YCC offers warm, welcoming spaces in the communities of Ogden and Forest Lawn where staff and volunteers work side by side to help kids discover their gifts and experience a sense of belonging.

We believe that safe, inspiring environments can interrupt cycles of poverty and unlock the potential within every youth.

✨ About the Role: Where Leadership Meets Magic

We are seeking a dynamic, people-centered leader to manage the day-to-day operations of both of our youth centres, while overseeing, shaping and playing a direct role in delivering the programming that makes YCC so special.

Guided by a commitment to what’s best for each youth, as Director of Youth Programming & Operations you will lead the administrative, financial, and staffing operations of the organization. You are the go-to person, reporting to the Executive Director, overseeing the magic that happens inside our homes every day.

There is room for growth in this organization for someone who is ready to lead with heart, think on their feet, and roll up their sleeves.

🎯 Key Responsibilities

Youth Programming

·       Design, deliver, and resource responsive youth programming which will include food, art, music, sports, mentorship, reading, and homework support.

Communicate programming opportunities to youth in fun and engaging ways.
Team Building and Management

·       Recruit, onboard and manage staff, practicum students, and volunteers including performance reviews.

·       Ensure staff, practicum students, and volunteers are adequately trained.

Model compassionate leadership and conflict resolution and deescalation practices.
Maintain a positive, inclusive, and high-energy culture.
Operations Management

·       Ensure both centres are safe, clean and efficiently operated.

Evaluate programming to ensure attendance and youth engagement.
·       Keep all policy and procedures current and clearly communicated.

·       Oversee data collection (youth, parents, volunteers, donors).

·       Schedule staff, practicum students and volunteers.

·       Review staff time sheets and expense reports.

·       Oversee field trips.

·       Operate within budget.

Community and External Relations

·       Build and maintain strong partnerships with local schools, agencies, and law enforcement.

Refer youth and families to external resources when necessary.
Lead external communications: website updates, social media, community outreach.
Oversee the planning and management of events including Donor Appreciation, Open House and volunteer team-building events.

❤️ Qualifications

·       Deep alignment with YCC’s mission and values.

·       Experience in youth work, social work, education, counselling, human services, or a related field.

Understanding and appreciation of the non-profit sector.
Proven success engaging with youth.
Strong leadership and management abilities with a collaborative mindset.
Excellent communication (verbal and written), public speaking, and relationship-building skills.
Organizational and financial competency (including budgeting and reporting).
Creative problem-solving with comfort in an entrepreneurial environment.
Confident with technology and adaptable to new tools.

🚀 Why Join Us?

·       You will learn and grow while helping to shape the experience of hundreds of youth.

No two days are the same! You’ll make decisions that matter, working in a dynamic environment that values imagination, integrity, and kindness.
·       You will be supported by a passionate and determined team working together on the front-lines to fulfill YCC’s vision to support kids to be their best selves.

📩 How to Apply

Please send your resume and cover letter outlining your relevant experience and why you feel called to this work to leslie@youthcentresofcalgary.com  Applications will be reviewed until the position is filled.

🫱🏻‍🫲🏾YCC is committed to equity and inclusion.

We strongly encourage applications from all individuals reflecting diverse communities.